Match the words
Pages built around the phrases people search for.
Keywords, entities and AI
Keyword SEO matches the words people type. Entity SEO makes sure search engines understand the business behind those words, which is what AI answers are built on.
Pages built around the phrases people search for.
Your brand, people, services and locations connected into one clear picture Google and AI can trust.
AI tools recommend businesses they can identify with confidence. See . Generative Engine Optimisation
What blurs your entity
Your brand, people and services linked into one picture.
One name, address and phone everywhere.
Old names and addresses updated or linked.
Organisation schema with links to your profiles.
Everything Google and AI use to recognise your business.
My method
Entity optimisation SEO starts with an honest picture: what Google and AI already believe about your business, where those facts come from, and which ones are wrong.
Your name, people, services, locations and official profiles, written down as one source of truth.
What Google, ChatGPT and Gemini currently say about you, and where they got it.
Mismatched names, old addresses and missing links, ranked by how much they confuse.
How clearly competitors are recognised, and which sources confirm them.
Fix the sources, link them with structured data, then check again each month.
Your name, people, services, locations and official profiles, written down as one source of truth.
What Google, ChatGPT and Gemini currently say about you, and where they got it.
Mismatched names, old addresses and missing links, ranked by how much they confuse.
How clearly competitors are recognised, and which sources confirm them.
Fix the sources, link them with structured data, then check again each month.
The entity check
Each month I check how consistently your facts appear, how many official profiles are linked, and how accurately Google and AI describe you.
What you get
What Google and AI know about you, in one short, visual report, focused on what to fix next.
See whether you're recognised more clearly, month after month.
Which competitors are recognised more clearly, and why.
Facts that are wrong, missing or conflicting.
Clear jobs in priority order, aimed at what matters most.
Real answers about your business, captured each month as evidence.
Industries
The challenge
Stores sell other brands, run several sites or trade under a different name from their company. Search engines often mix up the store, the brand and the company.
Online stores and brands
mentioned across 100 ChatGPT questions
Waterfilters Online
01What customers ask
02The answer they see
Is this online store based in New Zealand?
03What AI looks for
04What I'd fix first
Locations
Auckland-based, working with businesses across New Zealand, remotely or in person. AI answers change from city to city, and your tracking follows that.
Plus clients across the rest of New Zealand
Local questions I track
What AI weighs locally
Your tracked questions include Auckland and its suburbs, so the report shows who AI recommends there.
Real results
From client work and September 2026 reports
Recognised“exterior plaster repair auckland”
Asked about exterior plaster repair in Auckland, ChatGPT names West & Sons in its shortlist, a sign it can identify the business with confidence.
“151 tracked queries”
Bayleys was mentioned in almost every one of 151 tracked AI answers, the kind of recognition a well-defined brand entity earns.
“100 customer questions”
Storage Depot appeared in 97 of 100 ChatGPT answers about its services, showing how clearly the business is recognised.
Asked about entity SEO
what is an entity in seo
What an entity is
Real questions business owners ask about how Google and AI recognise them. Tap one to see the answer.
Questions
Entity SEO services, sometimes called entity optimisation SEO, help search engines and AI tools understand your business as a distinct thing: its name, people, services, locations and the profiles that belong to it. The work covers consistent details across the web, structured data that links them together, and content that makes the relationships clear.
Google's Knowledge Graph is its database of people, places and organisations, and the facts connecting them. Knowledge graph SEO helps Google connect the right facts to your business. A knowledge panel is one visible sign, but the bigger benefit is being understood correctly in search and AI answers.
In most cases. Confusion comes from similar names and inconsistent details. Clear, consistent facts and structured data that link your official profiles give AI tools a reliable way to tell you apart.
Old names live on in directories, articles and old profiles. Entity work finds where the old name still appears, updates what you control, and uses structured data to connect old and new, so Google treats them as the same business.
It helps, but it isn't enough on its own. Structured data describes your business, and Google checks that description against the rest of the web. Consistent details on trusted sites are what make it believable.
If the founder is part of why people choose you, it's worth it. Linking a person to the business with consistent profiles, bios and author pages strengthens both, especially for expertise-led services.
Fixing your own site and main profiles is quick. Search engines and AI tools take longer to update what they know, often a few months, and I track that change with the same checks each month.
Very. Small businesses are often confused with similar names or old listings, and fixing that is one of the quickest ways to be shown and recommended accurately.
I'm an independent SEO consultant rather than an agency. If you've been looking for entity SEO services or brand entity optimisation in NZ, you work with me directly from the first check to every fix.
It starts with a fixed-price entity check, then work sized to what needs fixing. I quote once I've seen what Google and AI know about you.
Contact
Tell me your business name and website. I'll show you what Google and AI currently believe about you, and which facts to fix first.